No, has impacted my decision to purchase items or caused me to shop elsewhere
Indifferent, never really used it to begin with
I always order online. If I ever need to call, I call on my lunch break or my off day during the week.
Author of Learning Leadership From Biblical Leaders: Lessons In Leadership Qualities
Can manually enter my Platinum discount and new system doesn't mess up my billing & shipping address now, so rarely call in.
Horrible change for those of us on the west coast. I used to call in on the way home from work, can't do that any longer.