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Thread: Return to Lionel

  1. #1
    RCCA Member
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    Return to Lionel

    Quick question for you guys. Received my Ryan Blaney Dual Autograph yesterday. Opened it up and it's missing the clear air **** on the deck lid. It also pulled the red paint off. So I called CS told them I wanted to exchange for another. They sent the return label and when they receive the damaged car they will send my replacement out. Question is will they put one aside for me since I want an exchange? I noticed it's down to a few left. Thanks for any insight. Kevin

  2. #2
    RCCA Member casper14's Avatar
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    Lionel Customer Service is above the "BEST". Not to worry, when they promise a replacement, your replacement is immediately set aside to send to you as soon as your other die-cast is returned..............

  3. #3
    I have been an RCCA member since 1999, and have never had issues with RCCA customer service, they are the best
    God and Guns

  4. #4
    RCCA Member Jeff14Ford's Avatar
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    Your screwed
    I dont like Roadkill18

  5. #5
    RCCA Member DonCarp's Avatar
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    Quote Originally Posted by Jeff14Ford View Post
    Your screwed
    LOL This Guy...


    #24EVER #NotAChaseFan #HateThe18 #Hatetoyota #BiggumsIsDelusional

  6. #6
    RCCA Member DonCarp's Avatar
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    They do pull one back on hold for you but if your like me I just order another one right away and send the damaged one back for a refund or credit. I cannot wait for mine to get back to then and then wait for a new one to ship back to me. I have to get mine right away so I can look at it and then put it in my room to never see it again LOL


    #24EVER #NotAChaseFan #HateThe18 #Hatetoyota #BiggumsIsDelusional

  7. #7
    RCCA Member The Teach's Avatar
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    Quote Originally Posted by DonCarp View Post
    They do pull one back on hold for you but if your like me I just order another one right away and send the damaged one back for a refund or credit. I cannot wait for mine to get back to them and them ship out another one to me I have to get mine right away and look at it then put it in my room to never see it again LOL
    This certainly ensures that you will get one. Great advice Donald!

  8. #8
    RCCA Member
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    LOL! Thanks guys. Never a dull moment here.

  9. #9
    Quote Originally Posted by Jeff14Ford View Post
    Your screwed
    YUP you are Hollywoody's rejected son!!!

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