Announcement

Collapse
No announcement yet.

RE: Right packing slip, wrong diecast

Collapse
This topic is closed.
X
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • RE: Right packing slip, wrong diecast

    Just wanted to give a shoutout to you guys for taking care of me! I got my Kahne WRL 1/24 Elite yesterday. It shipped quick and I even got to keep the Bubba Wallace 1/64 I was sent by mistake. Also, I was pleasantly surprised to open the box and find that the car was DIN #2! I donít recall who I spoke to on the phone, but she was super pleasant and very quick to getting me the right diecast. You guys are great, even when something gets messed up the customer service is always A+!

  • #2
    Glad to here all went well on the replacement. We apologize again for the issue and I promise you guys we are working on the recent rash of mistakes!
    sigpic

    CLICK HERE and CHECK OUT THE NEW LIONEL GARAGE!

    Comment

    Working...
    X